Support

Email owenhuang623@gmail.com. Say which iPhone and Apple Watch you use, and the app version from Profile → About.

My workouts are not on my other phone

Workouts sync to your account when the app is open with a connection. Open Rheo on the phone that logged them, then sign in with the same account on the new one.

A workout from the watch has not reached my phone

The watch hands each workout to the phone when the two are connected. Keep them near each other, open Rheo on the phone, and give it a minute.

What does Contribute recordings do?

It uploads the raw wrist-motion recordings from your workouts, with the heart rate and body measurements stored beside them, to train Rheo’s models. It is on once the app has told you so, and you can turn it off at any time in Profile; recordings that were never uploaded are then deleted from your phone after 30 days. See the privacy policy.

Deleting your account

In the app, go to Profile → Delete Account. It deletes your account and the data stored for it, and cannot be undone. The privacy policy says what backups keep, and for how long.